FAQ
Monthly membership to our Portal is provided to you for the worth of £59.99 per month . it’s subscription based therefore your card is charged monthly automatically to supply you continuous access to the content available at the Portal.
Once your test period ended your card are going to be charged for a monthly membership price of £59.99 unless you unsubscribe before the top of the test period . The date of the primary payment are going to be considered as your billing date. If your next billing date is scheduled for the date that doesn’t exist during a given month the payment are going to be made on the Judgment Day of that month.
Yes, you’ll receive confirmation with transaction details to the e-mail address you signed up with.
You may cancel your subscription and membership (free and paid) by visiting the “My Account” section of the location that you simply are a member of, and following the relevant link to get rid of Your Account.
You may also cancel your subscription and membership by submitting a Cancel Subscription form or by contacting our Support with the respective request. Please remember that no refunds or credits are going to be provided for any partial-month membership periods or unused services.
Please contact our Support together with your refund request. we’ll issue refunds after investigating on a case-by-case basis. we’ll take into consideration things like other complaints received or other customers comments. If an issued refund is for a recurring billing, we’ll only refund the foremost recent payment. A refund for a recurring billing will end in an instantaneous cancellation of the recurring service. A refund of fees for any nonrecurring service also will end in immediate termination of access of the service.
You’ll receive confirmation to the e-mail address you signed up with.
The confirmation was sent to the e-mail address you signed up with. Please check your inbox. If you can’t find the e-mail please also check your junk/spam folder.
Your initial password was provided to you by the e-mail you signed up with. If you probably did not change it after receiving you’ll still find it in your inbox and use for login.
You may also use ‘Forgot my password’ button to renew your password. Click Login then ‘Forgot your password?’, enter the e-mail address you signed up with. Please check your inbox. If you can’t find the e-mail please also check your junk/spam folder.